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Revised on November 11, 2021

This document contains important information regarding the use of ImageCenter LE. It is highly recommended that you read this document carefully before installing ImageCenter LE.

Table of Contents

System Requirements

Limitations and Precautions

System Requirements

CPU

Pentium 4 or above

Main Memory

1024MB is required. (2048MB or more is recommended.)

Hard Disk Space

300MB or more of available hard disk space is required.

Supported Operating Systems

Windows 10 (64bit), Windows Server 2012 R2 or later
* Windows 10 Home Edition is not supported.

Limitations and Precautions

Basic Points

• Supports image file up to ActiveImage Protector 2018.
• Image files consolidated using this product are not supported by the following versions of ActiveImage Protector.
• Windows Edition：3.5.8 (SP6) or earlier
• Linux Edition：4.5.1 or earlier
• Images created using vmGuardian are not supported.
• The replication task created by selecting an image file located in the destination storage fails to run if an existing schedule created with ActiveImage Protector 3.5 SP6 meets the following conditions:
  
  • Both the [Offsite Replication] and [Allow Consolidation at this replication target] options are enabled.
    * The same is true if AIP was upgraded to SP7 and the schedules were migrated.
    Disable the above option if upgraded to SP7 and the schedule was migrated, go to [Edit Schedule] and overwrite the schedule to disable the option.
• The following option settings are recommended if the replication options have been configured in ActiveImage Protector Linux v4.5.1:
  
  • Allow Consolidation at this replication target: OFF
  • Policy - Only replicate new image files to this target: ON
• If the login credentials were changed using the [Change Credential] menu, a system restart is required for the changes to be applied.
• The combined use of this product with HyperBoot 4 is supported.
• Using [Add image folder] creates an invisible image managing folder in the added image storage folder. The image managing folder can be removed by deleting the image folder in the image list or by deleting the image folder by selecting [Agent Settings] -> [Image Folder]. Do not manually delete the image folder.
• When uninstalling the product on the system where iSCSI target server's feature is enabled, the iSCSI target server's feature has to be disabled while uninstalling the product. Please make sure iSCSI initiator is disconnected before starting uninstallation of the product.

Dashboard

• A consolidated Image set may not be selected if the consolidated image set and the image files are located in the same folder. If so, please move the consolidated image files to a different folder.
• Double-clicking the [Run Now] button to start a scheduled task causes an error.
• Reducing the size of the console window may cause misalignment of the displayed items.
• Selecting Log ID in the [Task Log] tab before a sub-folder is created, returns a "-551" error. If this issue is encountered, browse "log" folder located under Install folder.
• As for the image file of multiple virtual machines created by using HyperBack, the source information of only one virtual machine is displayed in Source tab.

Create / Edit Task

• Upon closing the dialog displayed when creation of a schedule ends with an error, the [Cancel] and [Back] buttons in the wizard become disabled.
  If this occurs, click the [x] button located in the upper right corner of the window to close the wizard.
• When editing the replication target settings, a new Amazon S3 compatible storage provider cannot be added.

Verify

• If Verify task is executed concurrently with another task (Replication task, Consolidation task), Verify task is always prioritized to execute first.

Replication

• If WebDAV is selected for a Replication target, the percentage of the completed processes remains unchanged from the start to the end of replication of the files. If multiple files are selected as the Replication source, then the progress bar makes gains for the percentage of processed images out of the total images only upon completion of the Replication task.
• If WebDAV is selected for a Replication target, the Pause/Resume task option is disabled.
• If a Replication task already exists and you right-click on an image in the list, the [Create Replication Task] in the context menu may not be grayed out.
• When the [Keep target item same with source] option is enabled, the replication target is synchronized with the replication source according to the schedule of the replication tasks.
• In the system environment with 8GB or more memory, network throttle does not work.
• While configuring the replication target setting and Amazon S3 is selected, a bucket cannot be created.

Consolidation

• If cancelling a running consolidation task, the cancellation result of the task is not indicated on console.

BootCheck

• Please configure the firewall setting to allow File and printer sharing and Windows Management Interface (WMI) when using Hyper-V on a remote host.
• BootCheck supports Windows 10 only when using Hyper-V configured on local host. BootCheck does not suport Windows 10 when using Hyper-V configured on remote host.
• The system requirements (OS, Boot Type, etc.) for the BootCheck feature conform to the requirements of the Microsoft Hyper-V host.
  Ex: Since Hyper-V does not support using uEFI to boot Windows Server 2008 R2 and Windows 7 x64, BootCheck will not work in these situations.
• BootCheck supports image files taken of Windows XP/2003 or later created by using ActiveImage Protector for Windows Edition. BootCheck does not support the image files created by using ActiveImage Protector for Linux Edition.
• BootCheck does not support image files taken of Windows 7 or later that do not include the active partition such as system reserved area.
• BootCheck does not support image files created for the system of which the boot and system partitions are configured on separate disks.
• If a reboot or shutdown occurs during the BootCheck process, the virtual machine created for BootCheck will have the status "Saving completed" when the system boots up. You will need to manually delete this VM.
• Execution of a single BootCheck task requires 2GB of available memory space on the hypervisor. If sufficient available memory space cannot be allocated to the task execution, the BootCheck task goes into standby mode.
• Even when the [If the BootCheck task failed for the latest image, try the previously created image] option is enabled, this feature does not work if the result of the BootCheck task was "Warning".
• When an upgrade installation is performed in the environment where the BootCheck task setting was configured, the BootCheck task will execute once the computer is rebooted.
• Executing BootCheck for the same image created by AIP and processed by multiple instances in ImageCenter from the same target host is not supported.
• The information of the image file of multiple virtual machines created by using HyperBack is not correctly displayed in the Image Information tab of the wizard.
• With E-Mail Notification enabled and the BootCheck task does not complete within the specified time-out period, you will receive an e-mail notification.

Remote Connection

• Connection only to a Version 4.0.3 agent can be established.
• If the credentials are changed to communicate with a remote host after the connection to the remote computer is established, go to [Add New Agent] in the Agent List pane and re-establish the connection to the remote computer.
  
• If an unintentional disconnection to a remote agent occurs, such as restart of remote host, etc., the displayed information in the console is not automatically refreshed. If performing an operation needed to obtain updated information from the connected agent, the disconnected agent returns a "-571 error".
• When a connected target is changed, the displayed items may be duplicated. If this occurs, restart the console.

Others

• Displayed information may not be refreshed. If this occurs, restart the console.
• If connection to an agent fails to establish, or too many images are listed, it may take time to display the information.
• If the ImageCenter console is started in low resolution environment, the console may display in proper size.
• When ImageCenter is started, IME may be disabled. There may be instances that by displaying the language bar, the issue resolves itself.

• If only the console is installed and then the console is restarted after a connection with a remote computer is established, a window is displayed to establish a connection to an agent.

• As a result of the ActiveImage Protector Backup task with the Reconcile Image option enabled, the subsequently created incremental image file may be numbered back. Then, the image files already processed and numbered by using this product are not renumbered.

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